The Texas SNAP benefits phone number is 2-1-1 or 1-877-541-7905. Call anytime, select your language, then press 2 for benefits assistance.
For Lone Star Card support, call 1-800-777-7328. Both lines operate 24/7 to help with applications, benefit inquiries, and card issues across all Texas counties.
📞 Official Texas SNAP Benefits Phone Numbers
Primary SNAP Benefits Helpline
2-1-1 (or 1-877-541-7905) After selecting your preferred language, press Option 2 for benefits assistance.
Lone Star Card Support
1-800-777-7328 (1-800-777-7EBT) For questions about your EBT card account, balance inquiries, and card issues.
TTY/Relay Services
1-800-735-2989 (Relay Texas) For individuals with hearing or speech impairments.
These are the official phone numbers provided by the Texas Health and Human Services Commission (HHSC) for all SNAP-related inquiries and support.
🖥️ How to Apply for SNAP Benefits in Texas
Before applying, review the Texas SNAP income limits for 2025 to see if your household qualifies based on size and income.
Getting SNAP food assistance in Texas is easier than you might think. Here’s your step-by-step guide to applying:
Option 1: Apply Online (Recommended)
- Visit YourTexasBenefits.com – the official state portal
- Create an account or log in to your existing account
- Complete the online application form
- Upload the required documents digitally
- Submit your application and note your confirmation number
Option 2: Apply by Phone
- Call 2-1-1 or 1-877-541-7905
- Select your language preference
- Press 2 for benefits assistance
- Request help with a new SNAP application
- A representative will guide you through the process
Option 3: Apply in Person
Visit your local Texas Health and Human Services office with all required documents. Use the office locator below to find the nearest location.
Option 4: Apply by Mail
Download the application form from YourTexasBenefits.com, complete it, and mail it to your local HHSC office along with supporting documents.
Required Documents for SNAP Application
- Photo identification
- Social Security cards for all household members
- Proof of income (pay stubs, unemployment benefits, etc.)
- Bank statements
- Rent or mortgage receipts
- Utility bills
- Medical expenses (if applicable)
🕑 Customer Service Hours:
- Lone Star Card Help Desk (800-777-7328): Monday–Friday, 8:00 AM to 6:00 PM Central Time
- 2-1-1 / HHSC Benefits Line (1-877-541-7905): Generally follows similar business hours, with multilingual options and menu navigation as needed.
📍 Local Office Locator:
Need face-to-face assistance? Use the HHSC office search tool—search by your county or ZIP code on 211Texas.org—to find your nearest SNAP support office. Alternatively, call 855-937-2372 to speak to a trained professional who can help locate the right office for you.
📍 Find Your Local Texas HHSC Office
To locate the HHSC office nearest you:
- Online Office Locator: Visit hhs.texas.gov/contact/hhs-locations
- Call for Directions: Dial 2-1-1 and ask for your nearest office location
- Mobile App: Use the “Your Texas Benefits” app with a built-in office locator
Major Cities Office Examples:
- Houston: Multiple locations throughout Harris County
- Dallas: Several offices across Dallas County
- San Antonio: Various locations, including 905 Pleasanton Rd
- Austin: Multiple Travis County locations
- Fort Worth: Several Tarrant County offices
🔗 Helpful Resources:
- Check EBT (Lone Star Card) Balance:
- Use the YourTexasBenefits app or portal.
- Download the Propel app—free and real-time updates.
- Call 800-777-7328 for phone balance inquiries.
- SNAP Eligibility Guides:
- Available on USA.gov and the Texas Family Resources website, which detail application steps, qualifications, and forms.
- Program Information & Updates:
- Stay informed about changes like eligibility, benefit adjustments, and policy shifts through the YourTexasBenefits portal or HHSC announcements.
- Use the Texas SNAP benefit calculator for 2025 to quickly estimate your monthly benefits before applying.
⚠️ Important Disclaimer
This information is provided for educational purposes and reflects current Texas SNAP policies as of 2025. SNAP benefits and eligibility requirements may change based on federal and state policy updates. Always verify information with official sources:
- Texas Health and Human Services Commission (HHSC)
- YourTexasBenefits.com
- 2-1-1 Texas Helpline
For the most accurate and up-to-date information about your specific situation, contact the official Texas SNAP helpline at 2-1-1 or 1-877-541-7905.
Emergency Food Assistance: If you need immediate food assistance, call 2-1-1 to find local emergency food resources in your area.
Benefits Fraud Reporting: Report suspected SNAP fraud to the HHSC Office of Inspector General or call 2-1-1 for guidance.
Remember, applying for SNAP benefits is free, and you should never pay anyone to help you apply. All official assistance is provided at no cost through Texas HHSC and authorized community organizations.